KB974417 install fails – working solution! – updated

(This article is an update to this original page from march.)

This article is an update to this original page from march.
If you can't get these instructions to work, you may try the old instructions.

I recently installed a new Microsoft WSUS server. Most of it went just fine. Except for a few updates that weren't needed according to windowsupdate.com, but were required according to WSUS.

Especially KB974417 was pretty annoying. I tried installing it a dozen times, but after each reboot, WAU came back telling the update was ready to install. I checked out the eventvwr, and got the following useless message:
Event Type: Error
Event Source: HotFixInstaller
Event Category: None
Event ID: 5000
Date: 3/16/2010
Time: 3:06:25 PM
User: N/A
Computer: PC1
EventType visualstudio8setup, P1 microsoft .net framework 2.0-kb974417, P2 1033, P3 1642, P4 msi, P5 f, P6 9.0.40302.0, P7 install, P8 x86, P9 w2k3r2, P10 0.

Installing it manually

I downloaded the file from the Microsoft website, to find that the update itself thought itwasn't needed as well: None of the products that are addressed by this software update are installed on this computer. Click Cancel to exit setup.

So what I did:

  1. Run NDP20SP2-KB974417-x86.exe -X
  2. In the "choose directory" box, enter "C:\geeklab"
  3. Then go to c:\geeklab, using explorer
  4. Doubleclick the file NDP20SP2-KB974417.msp to install
  5. Reboot your computer
  6. Start wuauclt.exe /detectnow to speed up update detection.
  7. Wait for WAU to synchronise with the WSUS server. When it asks to install "the update", allow it. Windows Update will detect the update is already deployed in a second and remove the yellow icon from the taskbar. The computer will disappear from the "updates needed" reports in 5 minutes to an hour.

My setup

I tested this on Windows XP and Windows 2003 Server. It may work on other versions of Windows as well, but I haven't tested that.


Please please please link this page on any website or forum discussing KB974417 problems.

© GeekLabInfo KB974417 install fails - working solution! - updated is a post from GeekLab.info. You are free to copy materials from GeekLab.info, but you are required to link back to http://www.geeklab.info

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11 comments on “KB974417 install fails – working solution! – updated”

  1. may i ask what the -X is after the NDP20SP2-KB974417-x86.exe?

    also how do you initiate wuauclt.exe /detectnow? do you click start > run then enter it there?

    thank you!

  2. Mine wouldn't install by double-clicking on the msp file. I was able to get the patch installed by using this at the cmd prompt:
    msiexec.exe /p "full path to the .msp file"

  3. Tried everything from the original page but nothing worked on my WinXP Pro SP3. I also had 3 other updates that would not install either but they were for .Net Framework 3.5 SP1. Went to Add/Remove Programs and Repaired .Net Framework 3.5 SP1 without being prompted to reboot. Re-installed the updates and all 4 worked.

  4. Great Fix - Worked fine on my XP PRO sp3 workstation, only 20 more to do.....

    Well Done That Man !

  5. @David Baker:
    Thanks for your reply. You could extract the files to a fileserver, and use batch files to install. THis will make it even easier.

  6. The .MSP file extension is also used for old MS Paint files, some image editing/viewing programs will claim that file type as their own. Steve's command works in that case.

  7. Here is how I fixed this problem:
    First of all, let me say that I did not have KB976569 installed, so I couldn't remove it.
    So, I tried downloading it and hot-fix installing it, so I could then remove it. :-)
    But, it wouldn't install because it said it wasn't applicable.
    I removed 3.5 SP1, then removed 3.0 SP2, then removed 2.0 SP2.
    Then I downloaded 2.0 SP2 from here: http://msdn.microsoft.com/en-us/netframework/aa731542 (see the download at the top of the page) and hot-fix installed it.
    Then, KB974417 had no problem in installing itself.

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